Learn how to write better business emails · Mar 4, 09:41 AM
First things first
Writing emails at work is something that we all have to do. Writing the proper way can save you time and as well as trouble since you will get your message across accurately and easily.
And that’s what language is all about: transferring information.
The most important thing you have to understand is that organisation plays a key role in communicating your message.
Like anything in this world.. whether it be starting off on a long journey or getting dinner ready, it is useful if you spend a few minutes preparing. Jot down your thoughts on a piece of paper even before clicking the “new message” or “reply” button.
Your notes can be bullet points but for more complex issues a spider diagram (sometimes also called a mind map) can help enormously. After you have written them go over and delete any that are irrelevant. Then organise them logically and in the order that is most appropriate.
You now have a plan for your email and can start writing. You will be amazed how this simple process can save you so much time and effort. And with the organisation taken care of, you have more time to concentrate on getting the grammar right!
But that is another topic. Come back later for more tips!
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— Charles
